terms and conditions
privacy policy
consent and disclaimers
By using www.raisedonrealfood.com, you are consenting to our terms and conditions. A quick link is located at the bottom of the home page.
DISCLAIMER
Medical emergencies should be taken directly to your nearest hospital or by calling 111 in New Zealand or relevant local emergency services in your country.
This website or any information within should not be treated as medical diagnosis or advice, nor should the information provided here, on social media or in consults be seen as a replacement for consulting with a qualified medical provider.
Maryana Lishman is an integrative nutrition coach who trained with the Institute for Integrative Nutrition and advocates for a holistic approach to wellness based on her experiences, who sees the body's ability to maintain wellness as being dependent upon the totality of several factors including nutrition, lifestyle, emotional, environment, energetic and environmental influences - including those that may not be easily identified or determined.
WEBSITE
The contents of this website and the services offered by Raised on Real Food / Maryana Lishman are for information purposes only. These services are complementary to the services offered by medical professionals and is not meant as a substitute for the advice provided by your doctor or other qualified healthcare professional. You should not use the information available on or through the www.raisedonrealfood.com website for diagnosing or treating a health problem or disease. Please seek the advice of qualified professionals as appropriate regarding the evaluation of any specific information, opinion, advice or content contained in this website or it's associated forums, downloads, products, services or emails. These materials are provided 'as is'. Raised on Real Food / Maryana Lishman makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Raised on Real Food / Maryana Lishman does not warrant or make any representations concerning the accuracy, reliability or likely results of the use of materials on it's website or or otherwise relating to such materials or on any sites linked to this site.
Raised on Real Food is a nutrition and well being service that offers holistic health/integrative nutrition coaching, advocacy, recipes, content creation and marketing services, delivered through online consultations, programs, resources, website and social media channels and forums. The intention is to help educate, inspire and motivate utilising concepts we consider to be interesting, useful or relevant.
Raised on Real Food / Maryana Lishman shall not be held liable or responsible for any misunderstanding or misuse of the information contained on this site or for any loss, damage, or injury caused or alleged to be caused directly or indirectly by any treatment, action, or application of any information discussed in this site.
All material is copyright Raised on Real Food / Maryana Lishman. You may not share any content, images, discussions, screenshots or materials without prior permission. We reserve the right to request any such posts/reproduction/links be removed.
BOOKING
Please check you are happy with all of the details before you proceed with booking your consultation.
Payment is made on booking, unless by prior arrangement. Consultations are not recorded. With the utilisation of the internet, every reasonable precaution will be taken to ensure the privacy of your information however we are not in a position to guarantee this as we do not own the technology.
Please ensure you carefully read our terms and conditions before booking, including each statement below:
1. I acknowledge I take full responsibility for my health, life and well being, as well as the health, lives and well being of my family and children (where applicable) and for all choices and decisions made by myself now or in the future.
2. I acknowledge I am engaging your coaching to help identify areas that may be blocks to reaching my goals.
3. I have the ability to give my informed consent to engage your services, and am participating voluntarily.
4. I understand that coaching is not being offered as a substitute for professional health, medical or psychological care and is not intended to diagnose, treat or cure any health or medical conditions. The discussions and ideas raised within sessions, action plans or notes have not been evaluated by any regulatory body.
5. I understand that all comments and ideas offered during coaching are solely for the purpose of supporting me to reach my goals, and are optional suggestions only.
6. I understand that results will differ by each individual and that no particular outcome or time frame can be guaranteed and that some challenges may be too complex to resolve fully. I understand results are usually based on multiple variables, including but not limited to, individual capacity, life experience, genetic profile, starting point, expertise, level of commitment, effort, motivation and follow-through.
7. I agree to have my email address added to your newsletter database (and can unsubscribe at any time).
8. I take full responsibility for leading all communication and follow-up bookings/appointments.
9. I agree not to share my plan with anyone else, as it is designed for me only.
10. I confirm the details I give are true and correct. I have disclosed my true identity and the true purpose of my consultation.
11. I understand the inherent risk of trying new foods, creams or supplements and making lifestyle changes. That all changes come with the risk of aggravation, and no product or step can be guaranteed.
We take every reasonable step to protect your data, however no system can be guaranteed 100% secure. We cannot be held liable for unauthorised access beyond our control and are not responsible for disruptions, delays or data loss caused by internet or software issues during virtual consultations. Please ensure you have a stable connection and backup access where possible.
Any information presented including products, foods, remedies or otherwise are not intended to diagnose, treat, cure, or prevent any disease. While any information we share or present is intended to be helpful and useful, it does not constitute medical, legal or other professional advice. You understand we are not acting, nor claiming to act, in the capacity of a doctor, naturopath, dietician or other registered professional, and that any suggestions offered are not meant to take the place of their advice. Always consult with a doctor for any illness or symptom, and before beginning or modifying any diet, exercise or lifestyle program. No claim for the cure of any disease is intended or implied. The statements contained in this website/blog have not been evaluated by any administrative body.
You understand it is also not our role to prescribe or assess micro or macro-nutrient levels; provide health care, medical or nutrition therapy services; or to diagnose, treat or cure any disease, condition or other ailment. Our role is as a practical mentor and guide to help you reach your wellness goals by helping devise and implement positive changes.
Raised on Real Food / Maryana Lishman will keep your information private.
LIMITATION AND LIABILITY
You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary or any other damages arising out of the use of our website or service.
NEW ZEALAND LAW
All contracts entered into and through it are governed by and interpreted in accordance with New Zealand law.
INDEMNIFICATION
You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third-party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site, Product, or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.
SERVICES
Services means any health and wellness services provided by Raised on Real Food / Maryana Lishman from time to time including consultations, functional and other health and wellness testing, provision of personalised treatment plans, oral and written advice and recommendations, formulation and provision of health and wellness related courses and programs.
FUNCTIONAL TESTING ACCESS
Access to a wide range of practitioner-only functional tests in New Zealand is available through clinical collaboration with Back to Life Wellness, led by a qualified practitioner holding a Bachelor of Health Science and practitioner accounts with functional testing providers. Where appropriate, I may recommend specific tests to clients and coordinate access by discussing relevant case notes to ensure clinical appropriateness and professional oversight.
Payment for functional testing is made directly to the relevant third-party providers. Any questions or concerns regarding payment, cancellations, refunds, delays or processing times are subject to the terms and conditions of the provider. We cannot take responsibility for any issues or concerns between you and the test provider.
All functional testing is discussed and interpreted within the context of nutritional and lifestyle support. It does not constitute diagnosis or medical treatment.
CANCELLATION AND REFUND POLICY
When you book an appointment, your payment reserves a dedicated slot which includes preparation time and extends wait times. To protect the sustainability of our small, sole-operator clinic, fees apply to late cancellations, late-notice rescheduling and missed appointments. All consultations are non-refundable once they begin.
To reschedule or cancel a booking, 72 hours notice must be provided. There is a cancellation fee of 100% with less than 72 hours notice or missed appointments (if you are more than 15 minutes late, this will be considered forfeited).
If you reschedule, the rescheduled appointment must occur within 14 days of the original booking. If any rescheduled appointments are subsequently cancelled, 100% costs will apply as an administration fee.
If you have booked an electronic plan, this must be used within 30 days of the booking date.
For the eight-week bundle purchases, all components (including follow-up consultations and direct messaging support) must be used within a maximum time of 12 weeks of the initial consultation. Unused components beyond this period are considered forfeited to reflect this time-bound service with limited capacity.
We understand unexpected events and illness may arise. In rare cases, exceptions to allow for rescheduled sessions may be made at our sole discretion however the above policy regarding rescheduled appointments will still apply.
If we need to cancel or reschedule a session, we will provide every effort to find a mutually appropriate time to reschedule however if this is not possible, a full refund will be provided.
DIGITAL PRODUCTS & INTELLECTUAL PROPERTY
All digital products including eBooks, guides, templates, meal plans and any downloadable resources, are for personal use only. By purchasing or accessing these materials, you agree not to reproduce, share, distribute, publish, upload, or forward them to any other person, platform, or group without prior written permission from Raised on Real Food / Maryana Lishman.
These resources are protected under copyright law and are designed for individual use only. Sharing them in any format, including screenshots or excerpts, is a breach of these terms and may result in legal action.
Due to the nature of digital products, refunds will not be offered.
SCOPE OF SUPPORT FOR ONLINE CONTENT AND COMMUNITY
We reserve the right to moderate, remove, or restrict access to any online community or discussion forum affiliated with Raised on Real Food if content shared is misleading, harmful or breaches group rules. These spaces are not intended for clinical advice.
CLIENT STORIES
We occasionally present real world testimonials, photos and/or insights about our client's experiences. They are not intended to represent or guarantee current or future clients will achieve the same or similar results, but rather what is possible. Each of these unique stories, and any and all results included by our clients or followers, are the culmination of numerous variables some of which we cannot control. None of those testimonials, or any other published reviews, are compensated for in any way, shape or form.
SOCIAL MEDIA AND AFFILIATIONS
This website contains affiliate links. If you choose to purchase from these links, Maryana will receive a small commission at no extra charge to you. Her goal is to help inspire people to live healthier lives naturally and she will only recommend products or services she has tried herself, or are from companies she believes are reputable. Please ensure you only buy products you feel you need or may aid you in reaching your goals.
PRIVACY POLICY
This privacy policy sets out how your personal information is handled. Personal information that could identify or is related to the identity of you as an individual. By using this website, you are agreeing to this policy.
COLLECTION OF INFORMATION
In order to work with you, you will need to provide personal information including your name, email address and telephone number. All your information is collected at the time that you book a service. Prior to the first consultation you will need to complete a health history questionnaire which requests your personal information and health history. This form will be stored in compliance with the data protection legislation for New Zealand. This form contains information that I will use to engage with you. Your information is private and will not be shared with any other person nor disclosed to any unrelated third party unless required by law.
We are required by law to keep your information for the duration of our engagement and then for seven years after your last consultation. You can view the information, request any alteration to the information and you have the right to a copy of the information that is stored. We have up to 30 days to gather this information and deliver to you.
These policies were last updated 7 April 2025 and are under regular review. Please get in touch if you have queries.