TERMS AND CONDITIONS

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DISCLAIMER

Medical Emergencies should be taken directly to your nearest hospital or by calling 111 or relevant emergency services.
This website or any information within should not be treated as medical diagnosis or advice, nor should the information provided here, on social media or in consults be seen as a replacement for consulting with a qualified medical provider.

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Maryana Lishman is an integrative nutrition coach who trained with the Institute for Integrative Nutrition and advocates for a holistic approach to wellness based on her experiences, who sees the body's ability to maintain wellness as being dependent upon the totality of several factors including nutrition, lifestyle, emotional, environment, energetic and environmental influences - including those that may not be easily identified or determined.
 

WEBSITE

The contents of this website and the services offered by Maryana Lishman/Raised on Real Food are for information purposes only. These services are complementary to the services offered by medical professionals.

 

Raised on Real Food is a nutrition and well being service that offers holistic health/integrative nutrition coaching, advocacy, recipes, content creation and marketing services, delivered through online consultations, various resources, website and social media channels. The intention is to help educate, inspire and motivate utilising concepts we consider to be interesting, useful or relevant.

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Raised on Real Food or Maryana Lishman shall not be held liable or responsible for any misunderstanding or misuse of the information contained on this site or for any loss, damage, or injury caused or alleged to be caused directly or indirectly by any treatment, action, or application of any information discussed in this site.

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All material is copyright Raised on Real Food. You may not share any content, images, discussions, screenshots or materials without prior permission. We reserve the right to request any such posts/reproduction/links be removed.

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BOOKING

Please check you are happy with all of the details before you proceed with booking your consultation.

 

Payment is made on booking, unless by prior arrangement. Consultations are not recorded. With the utilisation of the internet, every reasonable precaution will be taken to ensure the privacy of your information however we are not in a position to guarantee this as we do not own the technology.

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Please ensure you carefully read our terms and conditions before booking, including each statement below:

1. I acknowledge that I take full responsibility for my health, life and well being, as well as the health, lives and well being of my family and children (where applicable) and for all choices and decisions made by myself now or in the future.
2. I acknowledge I am engaging your coaching to help identify areas that may be blocks to reaching my goals.
3. I have the ability to give my informed consent to engage your services, and am participating voluntarily.
4. I understand that coaching is not being offered as a substitute for professional health, medical or psychological care and is not intended to diagnose, treat or cure any health or medical conditions. The discussions and ideas raised within sessions, action plans or notes have not been evaluated by any regulatory body.
5. I understand that all comments and ideas offered during coaching are solely for the purpose of supporting me to reach my goals, and are suggestions only.
6. I understand that results will differ by each individual and that no particular outcome or time frame can be guaranteed and that some challenges may be too complex to resolve fully. I understand results are usually based on multiple variables, including but not limited to, individual capacity, life experience, genetic profile, starting point, expertise, level of commitment, effort, motivation and follow-through.
7. I agree to have my email address added to your newsletter database (and can unsubscribe at any time).
8. I take full responsibility for leading all communication and follow-up bookings/appointments.

9. I agree not to share my plan with anyone else, as it is designed for me only.

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Any information presented including products, foods, remedies or otherwise are not intended to diagnose, treat, cure, or prevent any disease. While any information we share or present is intended to be helpful and useful, it does not constitute medical, legal or other professional advice. You understand we are not acting, nor claiming to act, in the capacity of a doctor, naturopath, dietician or other registered professional, and that any suggestions offered are not meant to take the place of their advice. Always consult with a doctor for any illness or symptom, and before beginning or modifying any diet, exercise or lifestyle program. No claim for the cure of any disease is intended or implied. The statements contained in this website/blog have not been evaluated by any administrative body.

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You understand it is also not our role to prescribe or assess micro or macro-nutrient levels; provide health care, medical or nutrition therapy services; or to diagnose, treat or cure any disease, condition or other ailment. Our role is as a practical mentor and guide to help you reach your  wellness goals by helping devise and implement positive changes.

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Raised on Real Food will keep your information private. Everything discussed at each consultation is confidential and will not be discussed with anyone unless we have your specific instruction to discuss with other health professionals.

CANCELLATION AND REFUND POLICY

When you book your appointment, your payment includes exclusively setting aside this time slot for you. We acknowledge life happens and unexpected events will arise from time to time, so if you need to reschedule your appointment, please email us as soon as you know as inadequate notice greatly affects our business.

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If you need to reschedule or cancel a booking, 48 hours notice must be provided. There is a cancellation fee of 50% if less than 48 hours notice is provided and 100% with less than 24 hours notice or for no shows (if you are more than 15 minutes late to a session, this is considered a no-show). If you need to reschedule, the rescheduled appointment must occur within 30 days of the original booking. If the rescheduled appointment is subsequently cancelled, 50% will apply as an administration fee.

 

Exceptions are at our discretion only for dire emergencies - not change of minds or vague promises to rebook later.

 

If Raised on Real Food needs to cancel or reschedule a session, we will provide every effort to find a mutually appropriate time to reschedule however if this is not possible, a full refund will be provided.

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All sessions are non-refundable once the session has begun, no matter their duration.

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CLIENT STORIES

We occasionally present real world testimonials, photos and/or insights about our client's experiences. They are not intended to represent or guarantee current or future clients will achieve the same or similar results, but rather what is possible. Each of these unique stories, and any and all results included by our clients or followers, are the culmination of numerous variables some of which we cannot control. None of those testimonials, or any other published reviews, are compensated for in any way, shape or form.

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SOCIAL MEDIA AND AFFILIATIONS

This website contains affiliate links. If you choose to purchase from these links, Maryana will receive a small commission at no extra charge to you. Her goal is to help inspire people to live healthier lives naturally and she will only recommend products or services she has tried herself, or are from companies she believes are reputable. Please ensure you only buy products you feel you need or may aid you in reaching your goals.

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HOSTED COMPETITIONS

1. Entries will be as per the stated method of entry and closing date on the post.

2. The prize cannot be exchanged for cash, vouchers or alternative prizes/products.

3. The decision is final.

4. Raised on Real Food reserves the right to remove any entries it deems inappropriate, fraudulent or offensive.

5. The prize will be dispatched to any New Zealand address of the winner's choice unless it specifically states it's international.

6. Competitions are in no way sponsored, endorsed, administered by or associated with either Facebook or Instagram.

7. Raised on Real Food will make every reasonable attempt to contact the winner, but in the event they do not reply within 7 working days, then an alternative winner will be determined.

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PRIVACY POLICY
This privacy policy sets out how your personal information is handled. Personal information that could identify or is related to the identity of you as an individual. By using this website, you are agreeing to this policy.

COLLECTION OF INFORMATION
In order to work with you, you will need to provide personal information including your name, email address and telephone number. All your information is collected at the time that you book a service. Prior to the first consultation you will need to complete a health history questionnaire which requests your personal information and health history. This form will be stored in compliance with the data protection legislation for New Zealand. This form contains information that I will use to engage with you. Your information is private and will not be shared with any other person nor disclosed to any unrelated third party unless required by law.

We are required by law to keep your information for the duration of our engagement and then for seven years after your last consultation.  You can view the information, request any alteration to the information and you have the right to a copy of the information that is stored. I have up to 30 days to gather this information and deliver to you.


These policies were last updated March 2023 and are under regular review. Please get in touch if you have queries.